Our Store Policies

Return and Exchange Policy

1.Our shop offers PRE-ORDER and limited editions products - after purchase no return will be accepted and no refund will be provided.

2. We will only accept return if product has got visible manufacturing defects. Product must  has got tags attached,must be in oryginal pagacking and in unworn condition. Before return the product please contact us on Returns.FashionistaByAC@gmail.com with your order number ,more information and photos.We aim to response to queries withing 3 working days (excluding weekends and bank holidays), response can take longer than 3 days in case of annual leaving.Customer has got 3 days from receiving the parcel to report any issues  regarding product after that time refund/exchange will not be offered. Please remember no return will be accepted without return form- return form will be provided in email. If your return will be accepted we will offer you an exchange if product will be still available, if not full refund will be provided. 

Repair process : In the event of sending a product for repair to the manufacturer, the customer acknowledges that the entire repair process may take up to 40 bussiness days. The store is not liable for delays arising from the repair process, but will endeavor to provide the customer with updated information on the progress of the repair as much as possible. 

3. We have got right to cancel your order any time without providing a reason.

4. Contact Us

If you have any doubts about sizes or the return process, feel free to send us a message, and we'll be glad to assist you.

Feel free to adapt this revised store policy to your specific needs and brand identity. It's important to ensure that your policies are clear, customer-friendly, and align with legal requirements.